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Customer Comments

Mr Younger, Thurso (March 2017)
Job carried out to a very high standard, area left very tidy.
Mrs MacKinnnon, Beauly (March 2017)
I was impressed how efficiently the work was carried out. Well Done
Mr Graham, Glasgow (March 2017)
Norscot are a dependable Company who carried out a window installation to a very high standard. On-site Craftsmanship was exceptionally good - would thoroughly recommend Norscot.
Mr Gibson, Inverness (March 2017)
I am very happy with all the work that was done on the house. The Joiners were very efficient and tidy they did a great job.
Mrs McIvor, Thurso (Feb 2017)
I am very happy with the quality and finish of my door and windows excellent product, excellent service. Would highly recommend Norscot, First Class product Thank-You.
L Marello, Inverness (Jan 2016)
I only wanted two windows this time and I was not at all pressurised into taking any more, which I consider good, and would come back for my other windows.
Mr A MacPhee , Wick (Dec 2016)
The men who completed the work were excellent - very diligent, very mannerly, appeared to enjoy their work and did the work through horrendous weather (rain & wind). They left our premises very tidy when they finished.
Mr & Mrs Baily, Gorthleck (Dec 2016)
Overall a very good experience and exceptional Fitter ! (David)
Mr M Nesbitt, Inverness (Dec 2016)
Always recommended, great Job, thanks. We have used Norscot for years, family and also friends. (5 Star)
Mr R Mackay, Thurso (Jan 2017)
It would be very difficult to surpass the standards of this company, first class Job.
Mrs Proudlock, Fort Augustus (Oct 2016)
The workmen were on time and worked solidly until job was completed and I am delighted with the finished product.
Mr & Mrs Henderson, Inverness (Sept 2016)
Happy with the overall performance of the company.
Mr I MacRae, Nairn ( July 2016)
Excellent Service
Mrs K MacLeod, Thurso (July 2016)
Could not have asked for better installers, all work carried out to the highest standards.
Mr I MacLean, Isle of Skye (June 2016)
Very impressed with telephone calls from Sales Rep/Surveyor/Joiners prior to each appointment, also assisstance from Sales Rep during initial and final decision prior to installation. All was much apprciated.
C MacDonald, Halkirk (June 2016)
Excellent service from everyone at Norscot.
Mr & Mrs Faassen De Heer, Brora (June 2016)
Both my husband and I were very impressed by the efficiency of all your staff. We especially found the 2 fitters (James & David) very pleasant, hard working and meticulous in cleaning up after installation. We are delighted with our new windows and will certainly recommend your firm to others.
Mrs Reilly, Wick (June 2016)
Your men were very clean, left no mess and also very polite.
Mr B Gordon, Thurso (May 2016)
Please express my gratitude to the Norscot Office Staff and Installation Team for a great service in providing a quality product for my home.
D MacGregor, Isle of Skye (April 2016)
Very Pleased
Mr & Mrs Lates, Isle of Skye (March 2016)
Guys were lovely and the result is perfect, many thanks. The whole experience with Norscot was excellent. Very professional and prompt from contacting Valerie with the initial enquiry. The site visits to measure up and quote with a variety of options went without hitches despite the hurricane on the first evening.
Mr & Mrs MacKintosh, Dingwall (Feb 2016)
The job was completed in a most excellent manner from start to finish. I would rate the two installers a "10".
Mrs Thomas, Thurso (Feb 2016)
Delighted with windows, men did excellent job tidied up first class.
R & C Hogg, Cromarty (Feb 2016)
Product looks excellent
Mr & Mrs MacQuarrie, Conon Bridge (Feb 216)
Your fitters were of a Very High Standard. "Thanks"
Mr Rutter, Lairg (Feb 2016)
An excellent Job all round and the installation team are a credit to your company and so are the people on your telephones !
Dr G Crabb, Ardgay ( Feb 2016)
Thank you for the excellent team who installed the windows and cleaned up very efficiently after. We already notice a big difference in the temperature of the rooms !
Mr & Mrs Sinclair, Muir of Ord (Jan 2016)
From start to finish the procedure from all departments involved was 100%
Dr & Mrs Robertson, Wick (Jan 2016)
Excellent work and detailed activity.
Mrs Grant, Inverness (Dec 2015)
Very happy with the result, the men fitting them were very considerate and helpful, would recommend your windows highly.
Mr Foy, Culloden (Nov 2015)
Fantastic great service and a great price. Thank You
Mr Cowie, Thurso (Nov 2015)
The Craftsmen who did the Job are craftsmen and care what they do, they have a pride in the operation from start to finish. They are professionals
Mr Holloway, Castletown (Oct 2015)
Absolutely superb from start to finish. Your Workmen were very professional, the finish both inside and out was excellent.
Mr & Mrs Logan, Isle of Skye (Oct 2015)
The brothers David and James work cleanly and efficiently, and were polite and friendly.
T & D Properties Ltd, Inverness ( Oct 2015)
Could not fault the whole service, it was first class from start to finish.
Mr Lawson, Canisbay (Oct 2015)
I am totally delighted with my new windows. The difference they made from day one was superb. I have no hesitation for trumpeting your excellent work.
Mr & Mrs Matheson, Castletown (Sept 2015)
An excellent service from begining to end. Will definitely use Norscot Joinery again.
Mrs Mackenzie, Nairn (Sept 2015)
The Day the work was completed was one of the wettest days of our Summer !!! and the boys worked non stop. Every credit to them.
Mr & Mrs MacDonald, Inverness (July 2015)
Complete satisfaction excellent standard of work. Installers, Surveyor and Sales Rep should be proud of their work - Well done
Mr Cooke, Dingwall (July 2015)
Professional Completion of Work !
Mr Connolly, Inverness (July 2015)
A good service well done
Dr Fraser, Fortrose (June 2015)
Excellent product, fitting and service, as on previous occasions.
Mr & Mrs Robinson, Thurso (June 2015)
Your Fitters did a very neat and tidy job during the Installation.
Ms Mackay, Thurso ( June 2015)
On the whole very happy with everything.
J Okere, Inverness (June 2015)
Staff at Norscot, Inverness are very helpful and friendly. I recommend them to everyone I speak to. I am a very happy Customer.
Mrs West, Beauly (Jun 2015)
Installers were extremely helpful and efficient in their work.
J Bannister, Beauly (April 2015)
The Whole process went very well I am pleased with both the door and the way it was installed, and my contact with all involved.
Mr G Macadie Wick (March 2015)
Very good workmen and very good quality of work. Will use Norscot again, delighted with everything.
Mr & Mrs G Gordon Inverness (March 2015)
Very fast response time to our initial enquiry. Everyone we dealt with from Area Sales Manager to Surveyor and Fitter was excellent. Products are very good.
Miss C Ross Inverness (March 2015)
Good service and hassle free. Pleased with new windows/doors and finishings
Mr Hutton Beauly (February 2015)
All in all a recommendable experience, the fitter was first class in all aspects & user friendly
Mr & Mrs Anker Talmine (February 2015)
We would just like to say thank you so much to the whole team. From start to finish our whole experience through choosing our windows, the showroom and workshop tour, the answering of our many, many questions, the detail covered by Dave who came to measure up and show us examples of the finishes we could have internally for the window boards, and last but not least the fitting, was first class.
Ms R Scott Cromarty (January 2015)
Excellent service, very efficient and tidy Installer, beautiful door.
Mr A Dunnett Thurso (January 2015)
Very pleased with product and the Installation, excellent service - Well Done
Mrs Rose, Nairn (Nov 2014)
"Very pleased with everything, would recommend your Company. The Joiner did a excellent Job - "
Mr & Mrs Gibbons, Thurso (Nov 2014)
"We are very happy with our Conservatory windows. Your workmen worked hard all day and were pleasant to have in our home. We thank them for a Job well done and the helpful consultations with Andy - The Sales Advisor."
Mrs Carter, Inverness (Nov 2014)
"Really good efficient service, very pleased with quick survey and quote."
Miss J Miller - Inverness (Nov 2014)
"Excellent Service. Friendly, Professional, competent, skilful staff"
Mr & Mrs Gilmour, Avoch (October 2014)
"Excellent service, delighted with the windows."
Mr & Mrs Jamieson, Dingwall (October 2014)
"More than happy to use again."
Mr & Mrs McInally, Inverness (June 2013)
"Having had experience of sales and presentation I am most impressed with all aspects of Norscot attitude towards the business. Well done."
Mr & Mrs Green, Carrbridge (October 2014)
"We want to write to you direct to thank you for the excellent service we have experienced from your company. We asked for a quote for a large number of replacement windows and doors. Ian Sutherland came out to prepare a quote and did so professionally and very quickly, giving us a number of options. At no time did we feel pressured to accept the quote and this was refreshing. We visited the showroom in Inverness to look at the various options and the very helpful lady was great. She was helpful, impartial and very patient, making our choice easy. The fitters (the Forbes brothers) were the icing on the cake. They worked so hard were clean and tidy and managed to extract the old windows with not internal impact. The finishing joinery was excellent (my husband is a carpenter and was very impressed !) and they managed to keep some of the old feature woodwork with in the new finishing's Overall, the service was great from start to finish. More than happy to recommend you or show your work to others. "
Mr r Johnstone, Wick (July 2014)
"Very good service, Workmen excellent. "
Mr & Mrs L Parsons, Muir of Ord (June 2014)
"We have been very pleased with you company on both occasions, and would recommend you to anyone. "
Mr & Mrs R Macleod, Castletown (June 2014)
"Very pleasant hard working boys and tidied up after them."
Mrs Sinclair, wick (June 2014)
"We are very happy with the look and workmanship of the fitted products."
Mr Johnstone, Wick (July 2014)
"Very good service, Workmen excellent."
Miss Young, Beauly (July 2014)
"Very good service again from norscot, Professional sales & installation "
Mrs Rodgers, Thurso (July 2014)
"I would have no hesitation in recommending your company to others. I liked the fact there was no hard sales pitch."
Mr & Mrs Beaton, Inverness (July 2014)
"A great service, The joiner's were very good."
Mrs Thain, Wick (June 2014)
"Job well done and excellent workmen. "
Mr Ayre, Broadford (May 2014)
"Very pleased with the service and the result."
Mr & Mrs macLeod, Castletown (May 2014)
"Very pleasant, hard working boys and tidied up after them."
Mrs Sinclair, Wick (May 2014)
"We are very happy with the look and workmanship of the fitted products."
Mr & Mrs Rye, Lybster (May 2014)
"The fitter was excellent and did a first class job. Your company is lucky to have him."
Mrs Potter, Thurso (May 2014)
"Very pleased with the product."
Mr & Mrs Grant, Inverness (April 2014)
"Entirely satisfied."
Ms Mowat, Golspie (April 2014)
"I would like to say how impressed I am with the whole company as to how my query was dealt with from start to finish, communication from yourself was clear, helpful no messing about and what was said that was going to be done was done. I would also like to say that the gentleman that came to fit the glass is a credit to your company friendly, approachable and nothing to much hassle. I only wish many other companies took a leaf out of your book. Thank you again for your very efficient service."
Ms Gilbert-Cherrington, Cheltenham (April 2014)
"Very pleased with the whole process and outcome! The door looks fantastic! Thank you."
Mr Glass, Wick (April 2014)
"Very pleased with product and work."
Mrs Lamont, Nairn (March 2014)
"This is the second time I've used your company and I would certainly recommend it to anyone else interested."
Mrs Sutherland, Wick (March 2014)
"Always very pleased, everyone I dealt with very pleasant and helpful. No complaints."
Mrs Dinneen, Invergordon (March 2014)
"A job well done in a timely, friendly and professional manner from start to finish. I will be recommending your organisation."
Ms Philip, Inverness (March 2014)
"Excellent, professional work carried out with minimal disruption to myself, thank you all so very much."
Mr & Mrs Groat, Wick (March 2014)
"Very pleased with the process/product from start to finish."
Mr & Mrs Forbes, Melvich (March 2014)
"Very good craftsman, neat tidy and polite. Very impressed with woodwork. Would have no hesitation in using your company again and recommending to others."
Mr & Mrs Fairbairn, Renfrewshire (March 2014)
"Excellent service all round!"
Strathpeffer Hotel (March 2014)
"Great product and service, using again."
Mr & Mrs Sutherland, Inverness (March 2014)
"Very satisfied with completed work, polite and pleasant fitters."
Mr & Mrs Finlayson, North kessock (February 2014)
"The helpful advice given by the sales rep. was much appreciated."
Mr MacGregor, Kyle (February 2014)
"I'm very satisfied with everything."
Mr & Mrs Mole, Bettyhill (February 2014)
"We are very pleased and the fitters are top class, Jimmy and Alex were great."
Mr Robey, Gillock (February 2014)
"This is a 1st class product and a 100% improvement. The quality of the doors is excellent and the fitting team were efficient, methodical and tidy."
Mr & Mrs Munro, Dingwall (January 2014)
"Very pleased with work carried out and men were nice and everything was left tidy when they left at night."
Mrs Dinneen, Invergordon (December 2013)
"Could you please pass on my thanks to the installers who carried out a professional and timely job in a very pleasant manner on what was a very cold and unpleasant day."
Mr & Mrs Lynch, Thurso (January 2014)
"The fitters were the most courteous and professional men we have had the pleasure to deal with. Excellent job."
Mr Watt, Inverness (December 2013)
"Everything was first class, will recommend to anyone."
Mr & Mrs Slater, Nairn (November 2013)
"Norscot's service has been outstanding from start to finish, excellent product, quality installation and brilliant customer service. A big thank you to everyone at Norscot and look forward to coming back for windows! We would not hesitate to recommend Norscot to anyone."
Mr Hubbard, Halkirk (October 2013)
"I would be grateful if you could pass on my appreciation to the team on site who fitted the windows in not only working around my wife's requirements to ensure the minimum disruption to her business, but also the care taken in ensuring we did not require to re-tile around the kitchen window. In addition for the prompt response to any queries we had along the way. Many thanks for the excellent and professional service provided by you all."
Mr & Mrs Windsor, Thurso (October 2013)
"I would not hesitate to recommend Norscot, the workmen were excellent and cleaned up at the end of every day."
Mrs Broad, Halkirk (September 2013)
"An excellent job as usual."
Mr & Mrs Cook, Thurso (September 2013)
"Arrived and completed work on time. Work was professional and excellent social and communicational skills."
Mrs Watt, Thurso (September 2013)
"Your workmen were great. Thanks."
Mrs Borrowman, Lyth (July 2013)
"We wish to say we are very very pleased with our new windows and doors. They are great, the look to our house inside and outside is great and the service we got was the best. The lads who did the job were first class. We would like to get back to Norscot at a later date. We wouldn't think about going anywhere else. Our new windows and doors are just the best. We couldn't fault anything."
Mr & Mrs Tait, Reiss (July 2013)
"Job well executed to original agreed programme. Internal finish completed neatly and no redecoration necessary. Installation personnel were very pleasant and friendly."
Mr Meeres, Rogart (July 2013)
"Norscot were top notch from start to finish from quote to installation, very professional and efficient and did what they said. I wil use you again."
Mr & Mrs Sutherland, Halkirk (July 2013)
"Installers very tidy, excellent job. Very pleased with company from start to finish."
Mrs Foubister, Wick (June 2013)
"We cannot express highly enough how impressed we were by Norscot. The fitters left no mess and the customer after service is second to none. Thanks."
Mr & Mrs Risby, Inverness (June 2013)
"Excellent service, no pushy sales which is great."
Mr & Mrs Laughton, Thurso ( June 2013)
"Superb job from start to finish. The two installers could not be faulted. Will use again. Many thanks."
Mr Beck, Ackergill (June 2013)
"The Installer was very helpful, I would recommend Norscot."
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